Monday, October 15, 2012

EBay unveils major redesign and same-day delivery service

The new redesign of EBay, as well as their offerings is a new and improved way to offer a service in this day and age. EBay was a very different company in the aspect of what they offer. Being an online action website they want to position themselves in a certain part of the market. This improved way of technology was new and improved when it first came out and now it is a developing trend among potential buyers. Whenever you are looking for a rare item you can go on EBay and see if it is listed on the website. Whether it is tickets, clothes or cars, EBay has truly opened the door to a different way of buying and selling products. I am a frequent EBay user, every time I consider buying a product I always look on EBay first before going to any other site. Call me a loyal customer but, in most cases, you will find cheaper products there than on the original website. For an example, I was looking to buy a New York Jets jersey online a couple of weeks ago, on the team shop as well as the NFL shop it was around $100. When I looked on EBay the jersey was $75 including shipping. If this is the difference in price for every item than there is no way I am not going to constantly go back and look for another cheap product.

EBay always had a distinct specific logo, one that everyone would realize what it is. Now they have decided to change the design of their website to one that meets the modern age. "Our site's look and feel has been a little inconsistent, chief technology officer Mark Carges acknowledged at the unveiling in New York City on Wednesday. The redesign, he said, was largely inspired by customers' increasing use of mobile devices for retail purchases.” The article talks about keeping valued customers coming back to the website constantly. This is pretty much the main goal of a company that has a bunch of success. It was mentioned that EBay has 105 million active users, which is obviously a pretty large amount. More details about the newest designs were also mentioned in the article talking about the similarity to Facebook. “The biggest change to "the new eBay" is the homepage, now called "Feed" -- evoking Facebook in name and Pinterest in design. Visitors can opt to follow brands, product types, and anything else that eBay sells. Those items will then pop up on the Feed homepage, in addition to product suggestions based on the customer's past browsing or purchase history.” They have also implemented a Google-inspired search: “EBay's search also received a makeover, with an autocomplete feature similar to that of Google and a promise of "more relevant" results.”

All of these redesigns are a result in a possible new target market, focusing on keeping the current customers of EBay but adding minor details to improve their services.

 

http://money.cnn.com/2012/10/10/technology/ebay-redesign/index.html

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